Academic Appointments
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Lecturer, Computer Science
Boards, Advisory Committees, Professional Organizations
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Board Member, Ventana School (2017 - Present)
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Board Member, Meg Foundation (2019 - Present)
Professional Education
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MA, Stanford University, Communications, HCI Focus (1998)
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BS, Stanford University, Symbolic Systems, HCI Concentration (1998)
2021-22 Courses
- Service Design
CS 247S (Win) -
Independent Studies (3)
- Curricular Practical Training
CS 390A (Spr, Sum) - Independent Project
CS 399 (Win) - Independent Work
CS 199 (Spr)
- Curricular Practical Training
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Prior Year Courses
2020-21 Courses
- Design for Artificial Intelligence
CS 247A, SYMSYS 195A (Spr) - Service Design
CS 247S, SYMSYS 195S (Win)
2019-20 Courses
- Service Design
CS 247S (Win)
2018-19 Courses
- Human-Computer Interaction Design Studio
CS 247 (Win, Spr)
- Design for Artificial Intelligence
Stanford Advisees
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Master's Program Advisor
Julia Jorgensen, Yuyu Lin, Lori Liu, Carl Shan, Siah Yong Tan, Vinh Ton, Jacob Wagner
All Publications
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Understanding the seductive experience - Extraordinary products seduce the casual user, as well as the paying customer. Software is no exception, as long as it fulfills its promises.
COMMUNICATIONS OF THE ACM
1999; 42 (5): 45–49
View details for DOI 10.1145/301353.301407
View details for Web of Science ID 000079987100007