Brent C. James
Clinical Professor, Medicine - Primary Care and Population Health
All Publications
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Enabling a learning healthcare system with automated computer protocols that produce replicable and personalized clinician actions.
Journal of the American Medical Informatics Association : JAMIA
2021
Abstract
Clinical decision-making is based on knowledge, expertise, and authority, with clinicians approving almost every intervention-the starting point for delivery of "All the right care, but only the right care," an unachieved healthcare quality improvement goal. Unaided clinicians suffer from human cognitive limitations and biases when decisions are based only on their training, expertise, and experience. Electronic health records (EHRs) could improve healthcare with robust decision-support tools that reduce unwarranted variation of clinician decisions and actions. Current EHRs, focused on results review, documentation, and accounting, are awkward, time-consuming, and contribute to clinician stress and burnout. Decision-support tools could reduce clinician burden and enable replicable clinician decisions and actions that personalize patient care. Most current clinical decision-support tools or aids lack detail and neither reduce burden nor enable replicable actions. Clinicians must provide subjective interpretation and missing logic, thus introducing personal biases and mindless, unwarranted, variation from evidence-based practice. Replicability occurs when different clinicians, with the same patient information and context, come to the same decision and action. We propose a feasible subset of therapeutic decision-support tools based on credible clinical outcome evidence: computer protocols leading to replicable clinician actions (eActions). eActions enable different clinicians to make consistent decisions and actions when faced with the same patient input data. eActions embrace good everyday decision-making informed by evidence, experience, EHR data, and individual patient status. eActions can reduce unwarranted variation, increase quality of clinical care and research, reduce EHR noise, and could enable a learning healthcare system.
View details for DOI 10.1093/jamia/ocaa294
View details for PubMedID 33594410
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An Interview with Brent C. James
JOINT COMMISSION JOURNAL ON QUALITY AND PATIENT SAFETY
2019; 45 (7): 461–65
View details for DOI 10.1016/j.jcjq.2019.04.002
View details for Web of Science ID 000474294100001
View details for PubMedID 31242964
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To Cut is to Cure The Surgeon's Role in Improving Value
ANNALS OF SURGERY
2018; 267 (5): 817–19
View details for PubMedID 29189380
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The Case for Capitation It's the only way to cut waste while improving quality
HARVARD BUSINESS REVIEW
2016; 94 (7-8): 103-111
View details for Web of Science ID 000378580700022