Results driven, big picture person with a proven ability to deliver positive outcomes for a wide variety of business initiatives. Proven ability to meet aggressive schedules with changing objectives in complex situations. Demonstrated initiative, vision, leadership, teamwork, and superior ability to translate strategy into concrete actions for diverse teams.
- Web commerce, quoting, and booking proof of concept lead, resulting in launch of Sun Microsystems’ largest Oracle ERP upgrade project
- Business Architect for Sun Microsystems 1,000+ person telesales, quoting, and order management organization
- Cum laude graduate of the F.W. Olin Graduate School of Business at Babson College (full-time MBA), a leader in entrepreneurship education with 20 consecutive No. 1 rankings from U.S. News & World Report
- Service Academy undergraduate
- Project and Program Management
- People and Team Management
- Sales Operations Management
- Cost Estimating and ROI Analysis
- Web and Internet Commerce Program Management
- Business Process Re-engineering
- Vendor Negotiations
Current Role at Stanford
Manage the project portfolio (PPM) and project managers in the University IT AS Project Management Office. Develop and implement repeatable and usable processes, best practices, policies, and tools for Project Management, regardless of methodology. Maximize return on investment for major Stanford University enterprise class systems and software initiatives by ensuring that University IT programs and projects meet client organization goals and requirements. Drive innovative and effective approaches to improve the effectiveness and strategic fit of University IT portfolio and resource management.
Education & Certifications
Advanced Project Management Cert, Stanford University (2014)
MBA, F. W. Olin Graduate School of Management at Babson College, Business (1998)
BS, United States Merchant Marine Academy, Marine Engineering Systems (1983)
Global Process Owner, Campaign to Opportunity, Global Sales Operations, Oracle (January 2010 - March 2013)
Worked on projects to increase lead quality and velocity through definition of key performance indicators and standardized reporting. Insured smooth operation of the leads process by resolving issues with dependent processes. Improved lead process consistency by driving and communicating standard practice via system, process, and policy changes for 13 lines of business. Optimized the contribution of leads to the pipeline by defining and driving a global leads process improvement project objectives and tasks.
Insured Oracle's Fusion CRM system meets the Sales teams' needs by managing leads related bug and enhancement (APEX and other) prioritization, roadmap definition, SDLC business participation, solution business acceptance, and testing for 13 lines of business.
Helped meet the company goal of transitioning to its latest Fusion CRM product by managing the leads requirements definition, solution business acceptance, and user testing for 13 lines of business.
Redwood Shores, CA
Oracle 11i Integrated Design Lead, Sales Venues and Partners, Sun Microsystems, Inc. (2008 - 2010)
Solved "last 10%" electronic order processing and partner Web commerce design challenges with eight functional architects plus Oracle and Deloitte consultants.
Menlo Park, CA
Oracle 11i Implementation Process Lead, eCommerce, Sun Microsystems, Inc. (2006 - 2008)
Led a team of business, consulting, and technical resources who documented requirements, developed, and tested a new global Oracle 11i electronic ordering system (EDI) to handle $4B+ annual inbound orders.
Verified business acceptance of the EDI application design through effective communications with internal and external stakeholders.
Led a team of business, consulting, and technical resources who documented requirements and design of Oracle 11i enabled Web commerce capabilities.
Menlo Park, CA
Business Architect, Sales & Services Administration, Sun Microsystems, Inc. (2004 - 2006)
Reduced global process and systems cost by helping kickoff a global multi-year Oracle 11i implementation through leadership of a business and IT proof of concept with three major software vendors (Oracle, NetSuite, and Comergent).
Reduced time to deploy and operational costs of major new company business models by standardizing change processes and supporting applications for a 1,000+ person global quoting and booking team.
Improved change program implementation effectiveness through restructuring of department internal processes.
Menlo Park, CA
Program Manager, GSO Commerce & Infrastructure Services, Sun Microsystems, Inc. (2001 - 2004)
Enhanced global electronic inbound order processing automation (EDI) by leading a business and technical team documenting requirements and developing functional specifications.
Reduced cost and delay of the EDI order validation process by leading the business and technical team developing a new global hardware configuration export application.
Improved the speed and accuracy of tax calculations for all Web commerce and invoicing systems by leading a business and technical team developing a new global tax engine.
Eliminated excess costs and delay of credit card processing, address validation and other transaction processes for annual $270M+ Web commerce venues by leading business and technical teams developing several new financial Web services.
Contributed to a comprehensive Web commerce platform vendor evaluation by supporting the team with analyses and executive presentations.
Menlo Park, CA
Program Manager, eSun, Sun Microsystems, Inc. (1999 - 2001)
Enabled customer self-service Web order status handling of 25,000 inquiries per week by leading the business and technical team responsible for global business requirement definition, testing, implementation, and support.
Developed non-US Sun Store business requirements and functional specifications while leading a team of 15+ Price Waterhouse Cooper (PwC) consultants.
Supported Asia-Pacific electronic business initiatives with planning, development, and deployment management efforts.
Palo Alto, CA
Senior Project Manager, Bath Iron Works, Inc. (1989 - 1996)
Engineer, Newport News Shipbuilding, Inc. (1983 - 1989)
Newport News, VA