All Publications


  • How Does Survey Context Impact Self-reported Fraud Victimization? GERONTOLOGIST Beals, M. E., Carr, D. C., Mottola, G. R., Deevy, M. J., Carstensen, L. L. 2017; 57 (2): 329-340

    Abstract

    This study examines the effect of survey context on self-reported rates of personal fraud victimization, and explores if the effect is influenced by age and gender.Participants (3,000U.S. adults) were randomly assigned to 1 of the 3 versions of a fraud victimization questionnaire: questions about fraud were identical across conditions, however, the context varies. One questionnaire asked about crime, one about consumer buying experiences, and a third focused only on fraud.Participants who were asked about fraud victimization in the context of crime reported significantly less victimization (p < .05) than those in the fraud-alone condition, yet the number of reports from those asked within the context of a consumer survey did not differ from the fraud-alone condition. The effect of the crime context interacted with age (p < .05), such that there was no effect of survey context for the middle age group (35-64), and a strong effect for younger (25-34) and older (65 plus) adults. The combined effect of being female and older was associated with the greatest effect of crime context on self-reported fraud victimization.These findings inform the production of new surveys and guide the development of effective social and health policies.

    View details for DOI 10.1093/geront/gnv082

    View details for Web of Science ID 000398053700023

  • How Does Survey Context Impact Self-reported Fraud Victimization? Gerontologist Beals, M. E., Carr, D. C., Mottola, G. R., Deevy, M. J., Carstensen, L. L. 2015

    Abstract

    This study examines the effect of survey context on self-reported rates of personal fraud victimization, and explores if the effect is influenced by age and gender.Participants (3,000U.S. adults) were randomly assigned to 1 of the 3 versions of a fraud victimization questionnaire: questions about fraud were identical across conditions, however, the context varies. One questionnaire asked about crime, one about consumer buying experiences, and a third focused only on fraud.Participants who were asked about fraud victimization in the context of crime reported significantly less victimization (p < .05) than those in the fraud-alone condition, yet the number of reports from those asked within the context of a consumer survey did not differ from the fraud-alone condition. The effect of the crime context interacted with age (p < .05), such that there was no effect of survey context for the middle age group (35-64), and a strong effect for younger (25-34) and older (65 plus) adults. The combined effect of being female and older was associated with the greatest effect of crime context on self-reported fraud victimization.These findings inform the production of new surveys and guide the development of effective social and health policies.

    View details for PubMedID 26220416

  • Forewarning reduces fraud susceptibility in vulnerable consumers. Basic and applied social psychology Scheibe, S., Notthoff, N., Menkin, J., Ross, L., Shadel, D., Deevy, M., Carstensen, L. L. 2014; 36 (3): 272-279

    Abstract

    Telemarketing fraud is pervasive and older consumers are disproportionally targeted. Given laboratory research showing that forewarning can effectively counter influence appeals, we conducted a field experiment to test whether forewarning could protect people who had been victimized in the past. A research assistant with prior experience as a telemarketer pitched a mock scam two or four weeks after participants were warned about the same scam or an entirely different scam. Both warnings reduced unequivocal acceptance of the mock scam although outright refusals (as opposed to expressions of skepticism) were more frequent with the same scam warning than the different scam warning. The same scam warning, but not the different scam warning, lost effectiveness over time. Findings demonstrate that social psychological research can inform effective protection strategies against telemarketing fraud.

    View details for DOI 10.1080/01973533.2014.903844

    View details for PubMedID 25328263

    View details for PubMedCentralID PMC4199235

  • Forewarning Reduces Fraud Susceptibility in Vulnerable Consumers BASIC AND APPLIED SOCIAL PSYCHOLOGY Scheibe, S., Notthoff, N., Menkin, J., Ross, L., Shadel, D., Deevy, M., Carstensen, L. L. 2014; 36 (3): 272-279

    Abstract

    Telemarketing fraud is pervasive and older consumers are disproportionally targeted. Given laboratory research showing that forewarning can effectively counter influence appeals, we conducted a field experiment to test whether forewarning could protect people who had been victimized in the past. A research assistant with prior experience as a telemarketer pitched a mock scam two or four weeks after participants were warned about the same scam or an entirely different scam. Both warnings reduced unequivocal acceptance of the mock scam although outright refusals (as opposed to expressions of skepticism) were more frequent with the same scam warning than the different scam warning. The same scam warning, but not the different scam warning, lost effectiveness over time. Findings demonstrate that social psychological research can inform effective protection strategies against telemarketing fraud.

    View details for DOI 10.1080/01973533.2014.903844

    View details for Web of Science ID 000337596500008

    View details for PubMedCentralID PMC4199235