Baba Shiv
Sanwa Bank, Limited, Professor in the Graduate School of Business
Marketing
Program Affiliations
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Public Policy
2024-25 Courses
- Neuroscience and the Connection to Sustained Excellence
GSBGEN 320 (Spr) -
Independent Studies (11)
- Directed Individual Study in Earth Systems
EARTHSYS 297 (Aut, Win, Spr) - Directed Reading in Environment and Resources
ENVRES 398 (Aut, Win, Spr) - Directed Research in Environment and Resources
ENVRES 399 (Aut, Win, Spr) - Doctoral Practicum in Research
MKTG 699 (Aut, Win, Spr, Sum) - Doctoral Practicum in Teaching
MKTG 698 (Aut, Win, Spr, Sum) - Independent Study
SYMSYS 196 (Aut, Win, Spr) - Independent Study
SYMSYS 296 (Aut, Win, Spr) - Individual Research
GSBGEN 390 (Aut, Win, Spr) - Master's Degree Project
SYMSYS 290 (Aut, Win, Spr) - PhD Directed Reading
ACCT 691, FINANCE 691, MGTECON 691, MKTG 691, OB 691, OIT 691, POLECON 691 (Aut, Win, Spr, Sum) - Senior Honors Tutorial
SYMSYS 190 (Aut, Win, Spr)
- Directed Individual Study in Earth Systems
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Prior Year Courses
2023-24 Courses
- Behavioral Research in Marketing II: Consumer Behavior
MKTG 642 (Aut) - Neuroscience and the Connection to Sustained Excellence
GSBGEN 320 (Spr)
2022-23 Courses
- Designing Solutions by Leveraging the Frinky Science of the Human Mind
GSBGEN 520 (Aut) - Neuroscience and the Connection to Sustained Excellence
GSBGEN 320 (Spr)
2021-22 Courses
- Designing Solutions by Leveraging the Frinky Science of the Human Mind
GSBGEN 520 (Aut, Spr)
- Behavioral Research in Marketing II: Consumer Behavior
All Publications
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Emotions Know Best: The Advantage of Emotional versus Cognitive Responses to Failure
JOURNAL OF BEHAVIORAL DECISION MAKING
2018; 31 (1): 40–51
View details for DOI 10.1002/bdm.2042
View details for Web of Science ID 000417927900004
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The Role of Hedonic Behavior in Reducing Perceived Risk: Evidence From Postearthquake Mobile-App Data
PSYCHOLOGICAL SCIENCE
2017; 28 (1): 23-35
View details for DOI 10.1177/0956797616671712
View details for Web of Science ID 000396511800002
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Should you Sleep on it? The Effects of Overnight Sleep on Subjective Preference-based Choice
JOURNAL OF BEHAVIORAL DECISION MAKING
2017; 30 (1): 70-79
View details for DOI 10.1002/bdm.1921
View details for Web of Science ID 000396497100006
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The Role of Hedonic Behavior in Reducing Perceived Risk.
Psychological science
2017; 28 (1): 23-35
Abstract
Understanding how human populations naturally respond to and cope with risk is important for fields ranging from psychology to public health. We used geophysical and individual-level mobile-phone data (mobile-apps, telecommunications, and Web usage) of 157,358 victims of the 2013 Ya'an earthquake to diagnose the effects of the disaster and investigate how experiencing real risk (at different levels of intensity) changes behavior. Rather than limiting human activity, higher earthquake intensity resulted in graded increases in usage of communications apps (e.g., social networking, messaging), functional apps (e.g., informational tools), and hedonic apps (e.g., music, videos, games). Combining mobile data with a field survey ( N = 2,000) completed 1 week after the earthquake, we use an instrumental-variable approach to show that only increases in hedonic behavior reduced perceived risk. Thus, hedonic behavior could potentially serve as a population-scale coping and recovery strategy that is often missing in risk management and policy considerations.
View details for DOI 10.1177/0956797616671712
View details for PubMedID 27881710
View details for PubMedCentralID PMC5228631
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Cost Conscious? The Neural and Behavioral Impact of Price Primacy on Decision Making
JOURNAL OF MARKETING RESEARCH
2015; 52 (4): 467-481
View details for DOI 10.1509/jmr.13.0488
View details for Web of Science ID 000359178800005
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Can't finish what you started? The effect of climactic interruption on behavior
JOURNAL OF CONSUMER PSYCHOLOGY
2015; 25 (1): 113-119
View details for Web of Science ID 000348487000009
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The Product-Agnosia Effect: How More Visual Impressions Affect Product Distinctiveness in Comparative Choice
JOURNAL OF CONSUMER RESEARCH
2014; 41 (2): 342-360
View details for DOI 10.1086/676600
View details for Web of Science ID 000339171400007
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Interference of the End: Why Recency Bias in Memory Determines When a Food Is Consumed Again
PSYCHOLOGICAL SCIENCE
2014; 25 (7): 1466-1474
View details for DOI 10.1177/0956797614534268
View details for Web of Science ID 000340131300019
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Interference of the end: why recency bias in memory determines when a food is consumed again.
Psychological science
2014; 25 (7): 1466-74
Abstract
The results of three experiments reveal that memory for end enjoyment, rather than beginning enjoyment, of a pleasant gustatory experience determines how soon people desire to repeat that experience. We found that memory for end moments, when people are most satiated, interferes with memory for initial moments. Consequently, end moments are more influential than initial moments when people decide how long to wait until consuming a food again. The findings elucidate the role of memory in delay until repeated consumption, demonstrate how sensory-specific satiety and portion sizes influence future consumption, and suggest one process by which recency effects influence judgments and decisions based on past experiences.
View details for DOI 10.1177/0956797614534268
View details for PubMedID 24894582
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Does liking or wanting determine repeat consumption delay?
APPETITE
2014; 72: 59-65
Abstract
Does liking or wanting predict the delay between consumption episodes? Although these psychological processes are correlated, we find that memory for liking, rather than wanting, determines the number of days that pass until the consumption of a food is repeated. Experiment 1 found that liking (but not wanting) for a food at the end of a consumption experience predicted how many days passed until participants wanted to consume it again. Experiment 2 showed that mitigating the decrease in liking resulting from the repeated consumption of a food eliminates its effect on delay. Together, these findings suggest that end liking has a greater influence on when people will consume a food again in the future.
View details for DOI 10.1016/j.appet.2013.09.025
View details for Web of Science ID 000329268300008
View details for PubMedID 24104055
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Eternal Quest for the Best: Sequential (vs. Simultaneous) Option Presentation Undermines Choice Commitment
JOURNAL OF CONSUMER RESEARCH
2013; 39 (6): 1300-1312
View details for DOI 10.1086/668534
View details for Web of Science ID 000316003900011
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Are White Lies as Innocuous as We Think?
JOURNAL OF CONSUMER RESEARCH
2012; 38 (6): 1093-1102
View details for DOI 10.1086/661640
View details for Web of Science ID 000301356900010
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The Lonely Consumer: Loner or Conformer?
JOURNAL OF CONSUMER RESEARCH
2012; 38 (6): 1116-1128
View details for DOI 10.1086/661552
View details for Web of Science ID 000301356900012
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When Blemishing Leads to Blossoming: The Positive Effect of Negative Information
JOURNAL OF CONSUMER RESEARCH
2012; 38 (5): 846-859
View details for DOI 10.1086/660807
View details for Web of Science ID 000299112100006
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Manipulating basic taste perception to explore how product information affects experience
JOURNAL OF CONSUMER PSYCHOLOGY
2012; 22 (1): 55-66
View details for DOI 10.1016/j.jcps.2011.11.007
View details for Web of Science ID 000302447200006
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Wolves in sheep's clothing: How and when hypothetical questions influence behavior
ORGANIZATIONAL BEHAVIOR AND HUMAN DECISION PROCESSES
2012; 117 (1): 168-178
View details for DOI 10.1016/j.obhdp.2011.08.003
View details for Web of Science ID 000300124000016
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Food, sex and the hunger for distinction
JOURNAL OF CONSUMER PSYCHOLOGY
2011; 21 (4): 464-472
View details for DOI 10.1016/j.jcps.2011.01.003
View details for Web of Science ID 000295998800010
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In Praise of Vagueness: Malleability of Vague Information as a Performance Booster
PSYCHOLOGICAL SCIENCE
2011; 22 (6): 733-738
Abstract
Is the eternal quest for precise information always worthwhile? Our research suggests that, at times, vagueness has its merits. Previous research has demonstrated that people prefer precise information over vague information because it gives them a sense of security and makes their environments more predictable. However, we show that the fuzzy boundaries afforded by vague information can actually help individuals perform better than can precise information. We document these findings across two laboratory studies and one quasi-field study that involved different performance-related contexts (mental acuity, physical strength, and weight loss). We argue that the malleability of vague information allows people to interpret it in the manner they desire, so that they can generate positive response expectancies and, thereby, perform better. The rigidity of precise information discourages desirable interpretations. Hence, on certain occasions, precise information is not as helpful as vague information in boosting performance.
View details for DOI 10.1177/0956797611407208
View details for Web of Science ID 000294709200006
View details for PubMedID 21515738
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Pressure and Perverse Flights to Familiarity
PSYCHOLOGICAL SCIENCE
2011; 22 (4): 523-531
Abstract
Under pressure, people often prefer what is familiar, which can seem safer than the unfamiliar. We show that such favoring of familiarity can lead to choices precisely contrary to the source of felt pressure, thus exacerbating, rather than mitigating, its negative consequences. In Experiment 1, time pressure increased participants' frequency of choosing to complete a longer but incidentally familiar task option (as opposed to a shorter but unfamiliar alternative), resulting in increased felt stress during task completion. In Experiment 2, pressure to reach a performance benchmark in a chosen puzzle increased participants' frequency of choosing an incidentally familiar puzzle that both augured and delivered objectively worse performance (i.e., fewer points obtained). Participants favored this familiar puzzle even though familiarity was established through unpleasant prior experience. This "devil you know" preference under pressure contrasted with disfavoring of the negatively familiar option in a pressure-free situation. These results demonstrate that pressure-induced flights to familiarity can sometimes aggravate rather than ameliorate pressure, and can occur even when available evidence points to the suboptimality of familiar options.
View details for DOI 10.1177/0956797611400095
View details for Web of Science ID 000294709000017
View details for PubMedID 21372324
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Dissociating Valuation and Saliency Signals during Decision-Making
CEREBRAL CORTEX
2011; 21 (1): 95-102
Abstract
There is a growing consensus that the brain computes value and saliency-like signals at the time of decision-making. Value signals are essential for making choices. Saliency signals are related to motivation, attention, and arousal. Unfortunately, an unequivocal characterization of the areas involved in these 2 distinct sets of processes is made difficult by the fact that, in most experiments, both types of signals are highly correlated. We dissociated value and saliency signals using a novel human functional magnetic resonance imaging decision-making task. Activity in the medial orbitofrontal, rostral anterior cingulate, and posterior cingulate cortices was modulated by value but not saliency. The opposite was true for dorsal anterior cingulate, supplementary motor area, insula, and the precentral and fusiform gyri. Only the ventral striatum and the cuneus were modulated by both value and saliency.
View details for DOI 10.1093/cercor/bhq065
View details for Web of Science ID 000285195700009
View details for PubMedID 20444840
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AN EXPECTATIONS-BASED APPROACH TO EXPLAINING THE CROSSMODAL INFLUENCE OF COLOR ON ORTHONASAL OLFACTORY IDENTIFICATION: ASSESSING THE INFLUENCE OF TEMPORAL AND SPATIAL FACTORS
JOURNAL OF SENSORY STUDIES
2010; 25 (6): 791-803
View details for DOI 10.1111/j.1745-459X.2010.00305.x
View details for Web of Science ID 000284963100001
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An Expectation-Based Approach to Explaining the Crossmodal Influence of Color on Orthonasal Odor Identification: The Influence of Expertise
CHEMOSENSORY PERCEPTION
2010; 3 (3-4): 167-173
View details for DOI 10.1007/s12078-010-9072-2
View details for Web of Science ID 000284064200004
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An expectations-based approach to explaining the cross-modal influence of color on orthonasal olfactory identification: The influence of the degree of discrepancy
ATTENTION PERCEPTION & PSYCHOPHYSICS
2010; 72 (7): 1981-1993
Abstract
In the present study, we explored the conditions under which color-generated expectations influence participants' identification of flavored drinks. Four experiments were conducted in which the degree of discrepancy between the expected identity of a flavor (derived from the color of a drink) and the actual identity of the flavor (derived from orthonasal olfactory cues) was examined. Using a novel experimental approach that controlled for individual differences in color-flavor associations, we first measured the flavor expectations held by each individual and only then examined whether the same individual's identification responses were influenced by his or her own expectations. Under conditions of low discrepancy, the perceived disparity between the expected and the actual flavor identities was small. When a particular color--identified by participants as one that generated a strong flavor expectation--was added to these drinks (as compared with when no such color was added), a significantly greater proportion of identification responses were consistent with this expectation. This held true even when participants were explicitly told that color would be an uninformative cue and were given as much time as desired to complete the task. By contrast, under conditions of high discrepancy, adding the same colors to the drinks no longer had the same effect on participants' identification responses. Critically, there was a significant difference in the proportion of responses that were consistent with participants' color-based expectations in conditions of low as compared with high discrepancy, indicating that the degree of discrepancy between an individual's actual and expected experience can significantly affect the extent to which color influences judgments of flavor identity.
View details for DOI 10.3758/APP.72.7.1981
View details for Web of Science ID 000284449900024
View details for PubMedID 20952794
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Lusting While Loathing: Parallel Counterdriving of Wanting and Liking
PSYCHOLOGICAL SCIENCE
2010; 21 (1): 118-125
Abstract
We show how being "jilted"-that is, being thwarted from obtaining a desired outcome-can concurrently increase desire to obtain the outcome, but reduce its actual attractiveness. Thus, people can come to both want something more and like it less. Two experiments illustrate such disjunctions following jilting experiences. In Experiment 1, participants who failed to win a prize were willing to pay more for it than those who won it, but were also more likely to trade it away when they ultimately obtained it. In Experiment 2, failure to obtain an expected reward led to increased choice, but also negatively biased evaluation, of an item that was merely similar to that reward. Such disjunctions were exhibited particularly by individuals low in intensity of felt affect, a finding supporting an emotional basis for relative harmonization of wanting and liking. These results demonstrate how dissociable psychological subsystems for wanting and liking can be driven in opposing directions.
View details for DOI 10.1177/0956797609355633
View details for Web of Science ID 000274507300019
View details for PubMedID 20424032
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Unraveling Priming: When Does the Same Prime Activate a Goal versus a Trait?
JOURNAL OF CONSUMER RESEARCH
2009; 36 (3): 418-433
View details for DOI 10.1086/598612
View details for Web of Science ID 000269564400007
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The "Shaken Self": Product Choices as a Means of Restoring Self-View Confidence
JOURNAL OF CONSUMER RESEARCH
2009; 36 (1): 29-38
View details for DOI 10.1086/596028
View details for Web of Science ID 000265388900003
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The effects of insula damage on decision-making for risky gains and losses
SOCIAL NEUROSCIENCE
2009; 4 (4): 347-358
Abstract
Several lines of functional neuroimaging studies have attributed a role for the insula, a critical component of the brain's emotional circuitry, in risky decision-making. However, very little evidence yet exists as to whether the insula is necessary for advantageous decision-making under risk, specifically decisions involving uncertain gains and losses. The present study uses a risky decision-making task with lesion patients and healthy controls to investigate the effects of focal insula damage on risk-taking to achieve gains and to avoid losses. Compared to healthy controls, insula lesion patients showed an altered decision-making pattern in domains involving both risky gains and risky losses. Specifically, insula damage was associated with insensitivity to differences in expected value between choice options. Additionally, patients made significantly fewer risky choices than healthy adults in the gain domain. In conjunction with earlier findings, these results suggest that risky decision-making is dependent on the integrity of a neural circuitry that includes several brain regions known to be critical for the experience and expression of emotions, namely the insula, amygdala, and ventromedial prefrontal cortex. However, each neural region seems to provide a distinct contribution to the overall process of decision-making.
View details for DOI 10.1080/17470910902934400
View details for Web of Science ID 000267371900006
View details for PubMedID 19466680
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The Blissful Ignorance Effect: Pre- versus Post-action Effects on Outcome Expectancies Arising from Precise and Vague Information
JOURNAL OF CONSUMER RESEARCH
2008; 35 (4): 573-585
View details for DOI 10.1086/591104
View details for Web of Science ID 000260877800002
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A bite to whet the reward appetite: The influence of sampling on reward-seeking behaviors
JOURNAL OF MARKETING RESEARCH
2008; 45 (4): 403-413
View details for Web of Science ID 000258262900002
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Nonconscious goals and consumer choice
JOURNAL OF CONSUMER RESEARCH
2008; 35 (2): 189-201
View details for DOI 10.1086/588685
View details for Web of Science ID 000257524900001
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Marketing actions can modulate neural representations of experienced pleasantness
PROCEEDINGS OF THE NATIONAL ACADEMY OF SCIENCES OF THE UNITED STATES OF AMERICA
2008; 105 (3): 1050-1054
Abstract
Despite the importance and pervasiveness of marketing, almost nothing is known about the neural mechanisms through which it affects decisions made by individuals. We propose that marketing actions, such as changes in the price of a product, can affect neural representations of experienced pleasantness. We tested this hypothesis by scanning human subjects using functional MRI while they tasted wines that, contrary to reality, they believed to be different and sold at different prices. Our results show that increasing the price of a wine increases subjective reports of flavor pleasantness as well as blood-oxygen-level-dependent activity in medial orbitofrontal cortex, an area that is widely thought to encode for experienced pleasantness during experiential tasks. The paper provides evidence for the ability of marketing actions to modulate neural correlates of experienced pleasantness and for the mechanisms through which the effect operates.
View details for DOI 10.1073/pnas.0706929105
View details for Web of Science ID 000252647900041
View details for PubMedID 18195362
View details for PubMedCentralID PMC2242704
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Neural correlates of adaptive decision making for risky gains and losses
PSYCHOLOGICAL SCIENCE
2007; 18 (11): 958-964
Abstract
Do decisions about potential gains and potential losses require different neural structures for advantageous choices? In a lesion study, we used a new measure of adaptive decision making under risk to examine whether damage to neural structures subserving emotion affects an individual's ability to make adaptive decisions differentially for gains and losses. We found that individuals with lesions to the amygdala, an area responsible for processing emotional responses, displayed impaired decision making when considering potential gains, but not when considering potential losses. In contrast, patients with damage to the ventromedial prefrontal cortex, an area responsible for integrating cognitive and emotional information, showed deficits in both domains. We argue that this dissociation provides evidence that adaptive decision making for risks involving potential losses may be more difficult to disrupt than adaptive decision making for risks involving potential gains. This research further demonstrates the role of emotion in decision competence.
View details for Web of Science ID 000250806900007
View details for PubMedID 17958709
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Emotions, decisions, and the brain
JOURNAL OF CONSUMER PSYCHOLOGY
2007; 17 (3): 174-178
View details for Web of Science ID 000248770600005
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The role of emotion in decision making: A cognitive neuroscience perspective
CURRENT DIRECTIONS IN PSYCHOLOGICAL SCIENCE
2006; 15 (5): 260-264
View details for Web of Science ID 000242197300012
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Decision neuroscience
6th Triennial Invitational Choice Symposium Workshop on Endogencous Preferences
SPRINGER. 2005: 375–86
View details for DOI 10.1007/s11002-005-5899-8
View details for Web of Science ID 000235114600016
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Ruminating about placebo effects of marketing actions
JOURNAL OF MARKETING RESEARCH
2005; 42 (4): 410-414
View details for Web of Science ID 000233183100006
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Placebo effects of marketing actions: Consumers may get what they pay for
JOURNAL OF MARKETING RESEARCH
2005; 42 (4): 383-393
View details for Web of Science ID 000233183100001
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Let us eat and drink, for tomorrow we shall die: Effects of mortality salience and self-esteem on self-regulation in consumer choice
JOURNAL OF CONSUMER RESEARCH
2005; 32 (1): 65-75
View details for Web of Science ID 000229472600008
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Investment behavior and the negative side of emotion
PSYCHOLOGICAL SCIENCE
2005; 16 (6): 435-439
Abstract
Can dysfunction in neural systems subserving emotion lead, under certain circumstances, to more advantageous decisions? To answer this question, we investigated how normal participants, patients with stable focal lesions in brain regions related to emotion (target patients), and patients with stable focal lesions in brain regions unrelated to emotion (control patients) made 20 rounds of investment decisions. Target patients made more advantageous decisions and ultimately earned more money from their investments than the normal participants and control patients. When normal participants and control patients either won or lost money on an investment round, they adopted a conservative strategy and became more reluctant to invest on the subsequent round; these results suggest that they were more affected than target patients by the outcomes of decisions made in the previous rounds.
View details for Web of Science ID 000229425100004
View details for PubMedID 15943668
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The influence of consumer distractions on the effectiveness of food-sampling programs
JOURNAL OF MARKETING RESEARCH
2005; 42 (2): 157-168
View details for Web of Science ID 000228614200006