Bio
Dima Subbotin is a product and customer experience leader who has spent the past decade building global tech products and teams, most recently helping launch a streaming platform across the Middle East and Central Asia. He thrives on connecting technology with people, from designing customer-centric services to mentoring young product managers. Outside of work, Dima is an avid runner who has completed marathons around the world and founded a community for slow runners, as well as a passionate traveler who has explored 30+ countries and led group journeys. He enjoys blending creativity and structure in everything he does, whether experimenting with new AI projects, curating cultural experiences, or helping friends navigate big life transitions.
Education & Certifications
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B.Sc., National Research University—Higher School of Economics, Economics (2015)
Work Experience
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International Customer Care Director, Yango (November 1, 2023 - September 1, 2025)
Yango Play, a new streaming venture in MENA and Central Asia
Location
Dubai
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CEO & Head of Product, Yandex (June 1, 2021 - October 31, 2023)
Yandex Afisha, a leading Russian ticketing marketplace
Location
Moscow
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Head of CRM & Retention, Yandex (November 1, 2019 - May 31, 2021)
Yandex Plus, a leading subscription service in Eastern Europe with 43M+ subscribers
Location
Moscow
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Head of Customer Service, Yandex (April 27, 2017 - October 31, 2019)
Yandex Streaming products reach audience of 150M+ including 43M+ paid subscribers
Location
Moscow
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Global Applications Service Analyst, Mars (August 1, 2015 - April 21, 2017)
Location
Moscow