Serena Jimyn Soh
Ph.D. Student in Communication, admitted Autumn 2021
All Publications
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Bridging the empathy perception gap fosters social connection.
Nature human behaviour
2025
Abstract
Young adults face a rising tide of mental illness and loneliness. We propose that an overlooked barrier for social connection is how people perceive each other's empathy. Here, our longitudinal study of an undergraduate student community (Nā=ā5,192) reveals that undergraduates who perceive their peers as empathic report better current and future well-being. Yet we document an 'empathy perception gap': people systematically see others as less empathic than others see themselves. Students who perceived their peers as less empathic were less willing to take social risks and grew more isolated over time. To disrupt this cycle, we conducted two field experiments that presented students with data on their peers' self-reported empathy and behavioural nudges to encourage social risk taking. These interventions reduced the empathy perception gap, increased social behaviours and expanded social networks months later. This work offers a promising, scalable strategy to cultivate social well-being, simply by presenting people with data about each other.
View details for DOI 10.1038/s41562-025-02307-1
View details for PubMedID 41102496
View details for PubMedCentralID 12385385
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A Digital Identity Intervention Incorporating Social Media Activities Promotes Identity Exploration and Commitment Among Emerging Adults
IDENTITY-AN INTERNATIONAL JOURNAL OF THEORY AND RESEARCH
2024
View details for DOI 10.1080/15283488.2024.2404004
View details for Web of Science ID 001328277000001
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Meaningful Peer Social Interactions and Momentary Well-Being in Context
SOCIAL PSYCHOLOGICAL AND PERSONALITY SCIENCE
2024
View details for DOI 10.1177/19485506241248271
View details for Web of Science ID 001274433700001
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Identity development in the digital context
SOCIAL AND PERSONALITY PSYCHOLOGY COMPASS
2024; 18 (2)
View details for DOI 10.1111/spc3.12940
View details for Web of Science ID 001162650900001